Quality is everyones' business. This is not a question in our organization. We believe that the term quality should be in a concept for all and not only the Quality department. This brings about a awareness at all levels for all employees and workers that gives rise to a Quality Concept covering:
- Product quality
- Delivery quality
- Quality packing to avoid damage in transit
- Quality service and response towards Customer's requisites
Hence we feel that Quality should be everyones business at all levels at all stages and at all times.